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  • Writer's pictureMaude Fay

Why Does Outlook Mail Not Syncing the Data in Laptop and Phone?


outlook mail not syncing

Outlook provides the facility to sync contacts, files, and calendars. But sometimes Outlook does not work and we face the outlook mail not syncing issue on our device. If you’re also facing this issue and looking for ways to fix it then congratulations you’ve reached the right post.

Reasons for facing Outlook not syncing issue


There Could Be Many Reasons Behind This Issue. Here We’ve Listed Some of Them.

  • Poor internet connection

  • Outdated version of Outlook

  • Cache and Cookies in your browser

  • Incorrect Sync settings

  • Incompatible device settings


Methods to Fix the Outlook Not Syncing Issue


If your Outlook is not working properly then you should first check your internet connection. If it is proper then follow the methods provided below to resolve the issue.


Method 1: Update Your Outlook


If you are facing an outlook on phone not syncing issue on your Android and iPhone then you should update your outlook app. Your app may occasionally have a very minor bug, which you can quickly fix by updating it. Here are the steps to update the outlook app on Android.

  1. Firstly, launch the Google play store on your smartphone.

  2. Select “My apps & games” from the Google Play menu that appears after opening it.

  3. When Outlook is highlighted, choose Update.


Method 2: Sign Out and Sign In


If updating your app does not resolve the outlook not syncing android issue then you can try logging out of all of your accounts and then signing back method.

  1. Access Settings by opening the Outlook mobile app.

  2. From the list of Mail accounts, choose your email account, and then click the Delete account button at the bottom.

  3. To proceed, select “Delete from this device” and then click “Delete.”

  4. Add your email account once more to see whether the problem has been fixed.


Method 3: Reset Your Account


In order to resolve sync issues on the Outlook app, you can also reset your account. You can quickly reset your account by following a few simple steps listed below:

  1. Open the Outlook application on your device.

  2. The sidebar menu will appear when you tap the profile symbol in the top left corner.

  3. To access settings, hit the gear symbol at the bottom.

  4. From the list of Mail accounts, choose your email account.

  5. Next, choose “Reset Account” from the menu.

  6. Finally, click “Continue” to start the reset.

  7. The app will reopen after doing an account reset.

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