Thunderbirds is a great email service platform, with various premium features and are most popular among youngsters for exchanging emails, and for its storage space on the server.
But while availing services of thunderbird, the user faces issues like thunderbird not receiving emails, which can affect the users' day-to-day work and can be annoying. Before solving it users must understand the possible causes of the issue, thunderbird stopped receiving emails and solve it accordingly.
Reason 1: Improper IMAP & POP or Filler Settings:
When the credentials are entered while creating an email account or while logging in to the thunderbird email account the user can face issues. Also, users must check the IMAP & POP or Filler settings on thunderbird settings from the profile and check if they are accurate or not.
To fix this, users must correct the settings, in case they are not set properly for thunderbird to receive emails.
Reason 2: Not Enough Space on the Server:
The thunderbird server should have enough space to let more emails be received on the server.
To fix this, users must delete the files that are not required anymore or can also buy more space for storing the new mails.
Reason 3: Issues occurred due to changes in the Device:
The thunderbird email not working issue can occur in situations where,
Users have logged in to the account with different device
When using different operating systems running on the device to log in
The anti-virus software running on the device is causing trouble with the programs running on it.
To fix this: Users must log in with the same device or make that device safe to use by saving it on the server and Users must always use one operating system while running the thunderbird email.
And can also try to disable the anti-virus software which is causing the trouble.
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